123jl Privacy Policy — How Your Personal Data Is Handled on Our Platform

When you register an account on 123jl, we collect personal information such as your full name, date of birth, email address, mobile number, and a username of your choice. During the verification process, we may also request a government-issued identification document to confirm your identity and ensure you meet the eligibility requirements for players in the Philippines. When you make deposits or request withdrawals, we collect transaction-related data including payment method details, transaction amounts in Philippine pesos (PHP), and timestamps. As you use the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity to help us maintain platform security and improve your experience. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in any promotional activities available on the platform. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance. If you choose not to provide certain information, some features of the 123jl platform may not be available to you.

The personal information you provide is used primarily to create and manage your 123jl account, process your deposits and withdrawals in PHP, and deliver the gaming and sports betting services available on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your transaction history and activity data help us detect and prevent fraud, money laundering, and other forms of financial crime, in line with our obligations under applicable Philippine regulations. We may use aggregated, anonymised data about platform usage to improve our services, fix technical issues, and develop new features that better serve Filipino players. If you have opted in to receive promotional communications, we may use your contact details to inform you about relevant offers, new game categories, or platform updates — you can withdraw this consent at any time by contacting our support team. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. Any use of your data beyond the purposes listed here will only occur with your explicit consent or where required by law.

123jl does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform — these include payment processors that handle your PHP transactions, identity verification partners, and technology providers that support our platform infrastructure. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific service they provide to 123jl. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 123jl, our players, or the public. In the event that 123jl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer through the contact details associated with your account. We do not transfer your personal data outside of the Philippines except where necessary to provide the services described in this policy and where appropriate safeguards are in place.

123jl uses industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access limited to authorised personnel only. We conduct regular security assessments and keep our systems updated to address emerging threats and vulnerabilities that could affect the safety of player data. Our support team is trained to handle personal information responsibly and to follow strict internal procedures when responding to account queries or data requests. While we take every reasonable precaution to protect your data, no online system can guarantee absolute security, and we encourage you to take your own steps — such as using a strong, unique password and logging out after each session — to help keep your account safe. If we become aware of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in accordance with applicable Philippine data protection regulations. You should report any suspected unauthorised access to your 123jl account to our support team immediately so we can take prompt action.

As a player on the 123jl platform, you have the right to access the personal information we hold about you and to request a copy of it at any time by contacting our support team through the channels listed on the platform. You also have the right to request correction of any inaccurate or incomplete information in your account, and we will process such requests promptly. If you wish to have your personal data deleted, you may submit a request to our support team — we will action this where we are not legally required to retain the data for regulatory, fraud prevention, or dispute resolution purposes. You have the right to object to or restrict certain types of processing, including the use of your data for direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines or another relevant supervisory authority. We are committed to responding to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. To exercise any of these rights, please contact us using the support details available on the 123jl platform.

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including those relating to anti-money laundering, taxation, and gaming compliance. When your data is no longer needed for the purposes for which it was collected and no legal retention obligation applies, we will securely delete or anonymise it. Cookies and similar tracking technologies used on the 123jl platform help us remember your preferences and analyse how the platform is used — you can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or the services we offer, and the revised version will be published on this page with an updated date. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions about this policy or how 123jl handles your personal data, the FAQ page is a helpful starting point, and our support team is available to assist with specific queries. Your continued use of the platform after an update to this policy is published constitutes your acceptance of the revised terms.